Privacy Policy

Welcome to SpiniMax Casino (spinimax.me). Protecting your personal data is of the utmost importance to us. Below, we inform you in detail about how we collect, process, and protect your data when you use our website and online gambling services. This Privacy Policy has been created in compliance with applicable Canadian privacy laws (such as PIPEDA โ€” Personal Information Protection and Electronic Documents Act) as well as provincial regulatory requirements for players residing in Canada.

Data Controller

The controller responsible for data processing on this website within the meaning of applicable data protection laws is:

If you have any questions, suggestions, or wish to exercise your data subject rights, you can contact our Data Protection Officer at any time via the email address provided.

Principles of Data Processing

We process personal data of our users only to the extent necessary to provide a functional website as well as our content and services (in particular secure online gambling, payment processing, and responsible gaming). The processing of personal data is regularly carried out only with the user's consent or when permitted by statutory regulations.

Collection and Processing of Personal Data

3.1 Registration and Account Opening

When you register at SpiniMax Casino, we collect various data that are strictly necessary for the creation and management of your user account. This includes:

  • First and last name.
  • Date of birth and place of birth;.
  • Residential address (street, house number, postal code, city, province, country).
  • Email.
  • Phone.
  • Proof of identity and age (e.g, identity documents as part of the KYC โ€” Know Your Customer process).

3.2 Legal Obligations and Responsible Gaming (AML / KYC)

As an online gaming provider operating in compliance with international standards and Canadian regulations, we are subject to strict legal requirements for combating money laundering (Proceeds of Crime (Money Laundering) and Terrorist Financing Act) and promoting responsible gaming.

  • Identity and Age Verification: To prevent underage gambling and fraud, we verify your data using external credit reference agencies and verification services.
  • Connection to Self-Exclusion and Limit Systems: To protect against problem gambling and comply with regulatory requirements (such as player deposit limits and self-exclusion programs), we process and transmit data within the legally prescribed framework to relevant responsible gaming authorities and monitoring systems.

3.3 Payment Data and Transactions

For deposits and withdrawals, we collect and process transaction-related data. Secure payment methods common in Canada (such as Interac, credit cards, bank transfers, e-wallets like MuchBetter or iDebit, and other verified payment service providers) require the processing of payment details. In accordance with anti-money laundering regulations, payments may generally only be processed through accounts and payment services held in your own name.

3.4 Automatically Collected Data (Log Files)

Each time our website spinimax.me is accessed, our system automatically collects data and information from the computer system of the accessing device. This includes:

  • IP address of the accessing.
  • Date and time of access.
  • Name and URL of the retrieved file.
  • Website from which access is made (referrer URL).
  • Browser used, operating system of your device, and the name of your access.

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. Storage in log files is done to ensure the functionality of the website and to protect against attacks on our IT systems.

Legal Bases for Processing

The processing of your personal data is based on the following legal grounds:

  • Consent: When you have given us voluntary consent to process your data (e.g, for receiving promotional newsletters or optional marketing cookies).
  • Contract Performance and Pre-Contractual Measures: Processing is necessary for the fulfillment of the gaming contract, account maintenance, processing of bets and winnings, and the handling of payments.
  • Legal Obligation: We are subject to numerous legal obligations (e.g, anti-money laundering laws, tax laws, gaming regulations) that make the storage and verification of your data mandatory.
  • Legitimate Interests: Processing may be necessary to protect our legitimate interests or the interests of third parties, provided that your fundamental rights and freedoms do not override those interests (e.g, fraud prevention, ensuring IT security, assertion of legal claims).

Use of Cookies and Tracking Technologies

Our website spinimax.me uses cookies and similar tracking technologies to improve the user experience, ensure the functionality of the platform, and analyze traffic.

5.1 Types of Cookies

  • Strictly Necessary Cookies: These are essential for the technical operation of the website and casino account (e.g, for storing login sessions or security tokens). Without these cookies, the platform cannot function properly.
  • Functional Cookies: These allow us to save your preferences and settings (such as language or region) to provide you with a more convenient service.
  • Analytical and Performance Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously. This serves to continually optimize our offerings.
  • Marketing and Advertising Cookies: These are used to display relevant advertising tailored to your interests. They are only set with your explicit consent.

5.2 Consent and Management

Upon your first visit to our website, you will be prompted via a cookie banner to set your preferences regarding non-essential cookies. You can revoke or adjust your consent at any time with effect for the future via the cookie settings on our website.

Disclosure of Data to Third Parties

Your personal data will not be transmitted to third parties for purposes other than those listed below. We only share your data if:

  • You have given your explicit consent.
  • Disclosure is necessary for the establishment, exercise, or defense of legal claims and there is no reason to assume that you have an overriding legitimate interest in the non-disclosure of your data.
  • There is a legal obligation to disclose, in particular to competent regulatory authorities, tax offices, or law enforcement agencies, or.
  • This is legally permissible and necessary for the processing of contractual relationships with you, for example, with payment service providers, identity verification service providers, IT service providers, or fraud prevention agencies.

If service providers act on our behalf (processors), they are strictly bound by contract to process your data exclusively in accordance with our instructions and applicable privacy laws.

International Data Transfer

If we transfer data to countries outside of Canada, we ensure that an appropriate level of protection is guaranteed through contractual safeguards or other legally recognized mechanisms.

Retention Period and Deletion of Data

We store your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by statutory retention periods.

  • Contract and Gaming Data: After your player account is closed, your data will be blocked for the duration of statutory retention periods (in particular under commercial, tax, and anti-money laundering laws, which mandate retention periods of up to 5 to 7 years) and irrevocably deleted after these periods expire.
  • Responsible Gaming and Exclusion Data: Data related to responsible gaming and voluntary or regulatory exclusions will be retained in accordance with applicable gaming regulations to ensure the protection of vulnerable players.

Your Rights as a Data Subject

As a data subject, you have comprehensive rights regarding your personal information, which you can exercise at any time against SpiniMax Casino. To exercise your rights, simply send an informal email to our support address: [email protected].

  • Right of Access: You have the right to request confirmation as to whether we are processing personal data concerning you, and access to that data along with related information.
  • Right to Rectification: You have the right to request the immediate correction of inaccurate or completion of incomplete personal data stored by us.
  • Right to Erasure: You can request the deletion of your personal data provided that the legal conditions are met. Please note that this right may be limited if statutory retention obligations prevent immediate deletion.
  • Right to Restriction of Processing: Under certain conditions, you have the right to request the restriction of processing of your personal data.
  • Right to Data Portability: You have the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to the processing of your personal data based on legitimate interests at any time.
  • Right to Withdraw Consent: You can withdraw consent given for data processing at any time with effect for the future.
  • Right to Lodge a Complaint: If you believe that the processing of your personal data violates applicable privacy laws, you have the right to lodge a complaint with a privacy supervisory authority or relevant Canadian privacy commissioner.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against accidental or intentional manipulation, loss, destruction, or unauthorized access by third parties. Our security measures, such as the use of modern SSL/TLS encryption technologies, are continuously improved in line with technological developments.

Currency and Changes to This Privacy Policy

This Privacy Policy is currently active as of July 2026. Due to the further development of our website and offerings, or due to changed legal or regulatory requirements, it may become necessary to amend this Privacy Policy. The most current version can be viewed at any time on our website at spinimax.me.